SHIPPING POLICY

WHY IS MY ORDER SHIPPED IN MULTIPLE PACKAGES?

For faster delivery and better service, your order may be shipped in multiple packages.

• Products may be dispatched from different warehouses across India based on availability

• High-demand or made-to-order items may be shipped separately

• This ensures that your order reaches you as quickly as possible without unnecessary delays

WHEN WILL I RECEIVE MY ORDER?

We aim to deliver your order in a timely and secure manner.

• Orders are typically processed within 1–2 working days

• Estimated delivery timeline: 2–7 working days across India (depending on location and product type)

• Delivery timelines are indicative and may vary due to logistics or external factors

Once shipped, you will receive a tracking link to monitor your order in real time.

SHIPPING COVERAGE

• We currently ship only within India

• International shipping is not available at this time

WHAT IF MY ORDER IS DELAYED?

While we work with reliable courier partners, delays may occasionally occur due to:

• High order volumes

• Weather conditions or unforeseen disruptions

• Courier or regional service limitations

We will always make our best effort to keep you informed and ensure delivery at the earliest.

WHAT IF MY ORDER IS LOST OR DAMAGED IN TRANSIT?

All orders are securely packed and shipped with trusted courier partners.

• If your order is lost in transit, please contact us and we will assist you with a resolution

• If your order arrives damaged, please refer to our Return & Refund Policy

⚠️ Important: A valid unboxing video is mandatory for any damage-related claims

SHIPPING CHARGES

• Shipping charges (if applicable) will be displayed at checkout

• Any promotional free shipping offers will be clearly communicated on the Website

TAXES & DUTIES

• All prices listed on the Website are inclusive of applicable GST

• As we currently deliver only within India, there are no customs duties or import charges applicable

ADDRESS & DELIVERY ISSUES

• Please ensure that your shipping details are accurate at checkout

• Earthloom Decor is not responsible for delays or failed deliveries due to incorrect or incomplete addresses

• Re-delivery or address change requests after dispatch may incur additional charges

CONTACT US

For any shipping-related queries:
📩 care@earthloomdecor.com
📱 WhatsApp: +91-9217816565